Troubleshoot Hp printer error 79 | Updated 2019
While trying to print any document or paper, are you startled on seeing HP printer error 79 on printer’s screen?
Does the error make you wonder-where to start?
Find solution to all such questions below in the guide!
Who will be helped by the article?
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Then, surely this post is for you!
While you go through the post, you’ll find:
- Meaning of error 79 service issue in HP printer
- Causes of error 79 in HP printer- You need to avoid
- How to get rid of HP printer error code 79- Troubleshooting Steps
- FAQs relating service error 79 On The HP printer
So, with no more fuss- let’s get started.
What does "Service Error 79" or "79.00FE" mean on the printer display?
Many people call it a general error, but it's not! So, in case error code 79 display on your printer's screen out of a blue, it implies your printer cannot print anything because of HP printer offline, network problem, corrupt printing job in queue, or due to no communication between printer and spooler. However, the list of reasons doesn’t stop here! It can also occur due to unknown errors in computer/laptop to which the HP printer was connected.
This error arises in most HP printer models like HP LaserJet Pro 400, HP LaserJet printer 3050, HP printer 3055, HP LaserJet cp5225, HP LaserJet Pro M521dn, and many more.
To find more on HP printer error 79 before final troubleshooting, continue reading the section below.
Why error 79 service issue in HP printer occurs?
Before troubleshooting HP printer 79 error, it’s vital to know each cause, so you can compare them onto your device and find the real trouble-maker.
Here’s the list of some causes:
Poor Wire Connection
Check all the wires connected between printer and your device like computer. If there’s any loose connection or damaged wire, replacing them is the only alternative that can fix service printer error 79.
Hardware means the printer’s motherboard, network or EIO card, DIMMs of printer, DIMMs firmware of printer, and Formatter board.
Test each one of them and ensure they’re in working condition.
Outdated printer’s firmware
If you see any yellow color sign next to printer’s driver in Device Manager Window then, most likely the error has sprouted because of corrupt or outdated HP drivers.
If you have been switching off your HP printer after every few minutes then, this may corrupt the printer’s software. As a result of which, you may see HP printer error on screen.
Print from Unsafe Link
Trying to print a page from unauthorized link or webpage?
Then, either the file is infected or broken. So, scan the document or page before you pass print request for it.
Too Large Document
Sometimes, the file size is too large that HP printer error 79 code problem issue may occur during the print action only.
To get rid of this service error 79 on the HP printer like LaserJet Pro 400, it’s vital to divide the document into small sections and later-PRINT.
If the printer still bothers you then, learn to fix HP printer not printing error.
Weak Network Signal
In case, the HP wireless printer error code 79 displays while you try printing some webpage from network then, poor Internet or router problem can be the cause.
Bothered by HP LaserJet pro-MFP m225dw 79 service error?
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Where to start HP printer error code 79 troubleshoot?
Now, it’s time to fix the error code 79 that you located on your HP printer machine.
Note: In case, you still can’t find the exact reason for error 79 code problem issues then, execute each solution as given in sequence unless the problem gets fixed.
Step 1 Scan your device connected to an HP printer and ensure there isn’t any malware like Trojan horses or Virus that are stopping printer from connecting to device like computer.
In case FOUND, remove them immediately!
Step 2 Replace damaged cables or tighten any loose connection between the HP printer and your device. (In case of wired connection)
Step 3 Restart your printer machine and try connecting to Internet.
If your HP printer refuses to connect wirelessly, reset the network, and try again.
You may also refer the guide: Hp printer not connecting to wifi for more relating solution.
Step 4 Disable any third-party security software for a while and check- if your printer connects to Internet or not.
In case it does then, find an alternative to your security software.
Step 5 Power off the printer device, disconnect it from computer or network, and remove any other connection or USB connected to it.
Step 6 Perform a cold HP printer reset. If this clears error 79 then, chances are high that it was a driver problem.
Step 7 Next, remove DIMMs of printer and power cycle the machine. Also, replace the DIMMs firmware (if required).
If the printer code 79 still displays then, get the replacement of Formatter board.
Step 8 In case, the error 79 on HP printers still don't remove then, test the motherboard by using parallel interface via parallel cable (during print action).
Trying to fix service error 79 on HP Printer?
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Steps to fix HP printer error 79
If you have to read this section for further troubleshooting of HP printer error, it implies the issue is most likely relating software.
And, you need to be good with technical things in order to apply them.
Now, let’s get delve deeper in the further troubleshooting of error.
- Connect your printer onto network.
- Restart your printer device and if you still see service error 79 on the HP LaserJet Pro then, the issue is most likely because of bad printing job (that needs to be removed).
- To complete Step 2, you need to turn off the printer machine and go to Control Panel of your device connected to printer.
- Next, navigate to Device and Printer section, and right-click on printer icon to choose printer properties.
- Afterward, from Print menu, choose Print Queue option and delete all jobs listed in the window.
- Then, enter printer’s home menu and tap on Settings button. Scroll down and press Services.
- Further, scroll down to press Update button. You may see button with label LaserJet Update.
- Click on ‘Check for Updates’ button and wait for the process to complete.
However, if the process doesn’t work then, go to HP website and download HP firmware update in USB drive.
- After performing network troubleshoot, bad printing job fix, and firmware update- if the issue still persists then, try printing some other document.
In case, none of these technical solutions help, try reinstalling printer on device again. For detailed solution, you may see HP printer setup guide.
Frequently Asked Questions
Some of the highly reported questions relating to HP printer error 79:
Apart from deleting HP bad print job, what else must be done simultaneously for troubleshooting?
As per the experts, you must unplug the wifi device i.e., router and restart the printer. This way you can remove any possibility that might be triggering the HP error code 79. Later, restart your router and check the print queue. If there's any job-cancel it immediately!
After router is switched off, printer is restarted, canceled all jobs in print queue, what to do if the error in HP printer screen still display?
In this case, ensure the printer is connected to wireless network. And, only one device is connected to the printer device via Wi-Fi. Besides this, also make sure that the document that you are trying to print isn't too large.
Note: Also, go to Services window and restart the Print Spooler as, there could be communication error as well.
What to do if my printer no more shows error code 79 but still doesn't print?
This issue sounds like an error caused by low ink or toner cartridges. Thus, to resolve this HP printer trouble, take out the cartridge, check and refill it, and later reinsert in the machine.
In case, the issue still persists, try cleaning and realigning the print heads. If you are still struggling then, see how to resolve HP printer paper jam issue.
Still trying to resolve HP printer error 79?
Contact Printer Support team @855-703-2202